
Refund Policy
420 Cannabis UK. must be alerted within a 24-hour window from the delivery time, if anything is missing from the order. For any defective product, Weedahead. must be notified within a 72-hour window. All non-working cartridges and batteries must be video-captured when the items are first delivered, and the package is opened. To claim a free exchange for a non-working battery or a cartridge, the test has to be done during the first delivery. If a non-working item is confirmed in the test, a free exchange will occur immediately. Otherwise, the exchange will be done with the customer’s next order, or a delivery fee will be asked if the customer asks for an immediate exchange. The exchange items will be tested before the replacement takes place.
All exchanges or returns must be returned with the item’s original packaging.
Missing items will be sent out immediately where the customer is located within 24 hours.